Customer Financial Services Representative (Debt Collection) Community, Social Services & Nonprofit - Jeffersonville, IN at Geebo

Customer Financial Services Representative (Debt Collection)

Jeffersonville, IN Jeffersonville, IN Full-time Full-time From $16 an hour From $16 an hour 6 days ago 6 days ago 6 days ago United Collection Bureau, Inc.
Is immediately hiring Customer Service Representatives for the Jeffersonville, IN office.
Serving the financial industry since 1959 and still growing, UCB Customer Service Representatives work with consumers to find the best financial solutions for their situation.
In order to prepare you for your role, we will provide you with a two-week paid training program, in a classroom setting.
You will also receive ongoing training to ensure your continued success with us.
We prefer to promote from within, so you will also find plenty of opportunities for growth and advancement.
Your hard work and professional dedication will be rewarded with a highly competitive compensation package, including hourly base pay and unlimited bonus potentialthe more you collect, the more you earn!!! PRINCIPAL
Responsibilities:
As a Debt Collection Specialist, you will negotiate and set up payment plans with individuals who have outstanding bills.
You will make outbound telephone calls, understand each borrower's financial situation and work with them to establish a payment solution.
Your specific duties will include:
Contacting consumers informing them they have a delinquent account that needs to be paid.
Negotiating the best possible payment arrangement if the consumer cannot pay their balance in full.
Maintaining a positive, problem-solving approach and positive relationships within a team environment.
Preferred Skills:
Basic Computer Knowledge Phone Etiquette Self-Motivated Goal Oriented Excellent Attendance Spanish Speaking a Plus Required:
High School Diploma Ability to pass a background check - clear of felonies or charges involving theft Hours of Operation & Location:
Monday-Friday, 8am-4pm with the exception of one night from 1pm-9pm once a week.
Job Type:
Full-time Pay:
From $16.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Paid training Vision insurance Physical setting:
Call center Office Schedule:
8 hour shift Day shift Monday to Friday Supplemental pay types:
Bonus pay Commission pay Ability to commute/relocate:
Jeffersonville, IN 47130:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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