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IT Network Administrator

Helix Medical is making a world of difference all around the world.
As a global leader in medical contract manufacturing we offer the following services for medical device, pharmaceutical and IVD clients worldwide: product design and development, silicone and thermoplastic molding and extrusion, complex catheter systems, assembly, packaging, and engineering services.
For nearly 30 years, medical device and healthcare companies around the world have looked to Helix Medical to make a difference as the custom manufacturer medical industry leaders can trust. We operate FDA-registered, ISO 13485 certified medical device facilities with Class 7 & 8 cleanrooms. Helix Medical maintains design and manufacturing centers in California, Indiana, Massachusetts, Minnesota, Costa Rica, Germany, Ireland, and China.
We are currently hiring for an IT Network Administrator who is:
o Responsible to execute IT network solutions with a coordinated effort through cross-functional teams.
o Hands-on in a dynamic environment where everyone is challenged by rolling up their sleeves to develop and implement solutions.
o Self-motivated and thrives in a fast -paced, cutting-edge, "lean" systems environment, where priorities can often change on a daily basis.
Basic Responsibilities
o Maintain network infrastructure- Work to provide maximum availability of data and voice services or devices. Monitor and manage LAN and WAN systems.
o Business Analysis- Participate in the business planning process and align the IT functions to meet the business needs.
o IT Organization support- Communicate with and support activities of the fellow IT staffs in Telecom & Infrastructure - Enterprise Applications - ERP and PMO groups. Participate in SME group activities.
o Administration- Coordinate internal and external technical resources to provide maintenance and support of installed I.T. network infrastructure. Review proposed purchases for justification and adherence to standards.
o Phone Systems- Provide second level support for the Telecommunications Strategy.
o Respond to and act on all incidents in the Networks as problems occur - i.e.; outages
o Work with IT team(s) to resolve network issues as they are presented - i.e.; Incident Monitor Tickets and Reported incidents
o Maintains Network Documentation - Document all Network equipment, Document Network WAN and LAN Infrastructure, Policies and Procedures.
o Maintain networks - i.e.; Suggest and implement upgrades and updates as needed to maintain the health of all networks; Cisco Unified Communications maintenance
Required Qualifications
o Bachelor's degree in a related IT discipline
o 2-6 years' experience in an IT discipline.
o Experience with LAN, Desktop PC's, Applications and Operating systems.
o Excellent communication, active listening, leadership and facilitation skills.
o Ability to effectively prioritize and execute projects / tasks in a high-pressure environment.
o Strong analytical problem solving skills. Excellent negotiation and customer service skills
o Good reasoning abilities, sound judgment and team player
o Committed to continually learning and keeping pace with industry.
o Must be proactive, self-motivated and able to work with a minimum of direct supervision in a fast paced environment.
o Proficient with MS Project, Office, PowerPoint and Visio software
o Cisco experience including Callmanager.
o Strong interpersonal, oral and written communication skills with the ability to effectively communicate with all levels of the organization, customers and suppliers
o Some domestic travel maybe required. Overtime as needed to meet critical needs or project deadlines
Preferred Qualifications:
o MCSE, MCP, CCIE, A+ certification
o Riverbed experience
It's an exciting time to work at Helix Medical. We know our ability to succeed depends upon the people we employ. Leading-edge technology, the highest standards, and outstanding people make Helix Medical the employer of choice in this industry. We offer a competitive salary plus a full range of benefits including medical, dental and vision insurance, as well as 401K Match. Learn more at www.helixmedical.com/careers.
To Apply:
Candidates meeting these qualifications should complete the online application: https://freudenberg-jobs.dvinci.de/cgi-bin/appl/selfservice.pl?action=startapp;job_pub_nr=08FC0300-D7B0-4093-967E-3307CD79E38E;p=homepage_com;job_pub_type=extern
Helix Medical is an Equal Employment Opportunity Employer.

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