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Campus Security Agent

Overview:
Campus Security Officer Monday -Friday 2pm-10:
30pm Heartland Payment Systems is one of the largest and fastest growing payment processors in the US and the in the world.
Publicly traded (NYSE:
HPY) and a Fortune 1000 company; our service and operations center in Jeffersonville, Indiana earned Heartland ranking in the list of Top Indiana's Best Employers in 2012 and 2013.
We offer a competitive compensation and benefits package including an outstanding 401(k) plan with company match,a generous PTO program, employee recognition, and an outstanding facility including free full service gym and an on-site cafeteria open for breakfast and lunch as well as licensed day care.
We invite talented professionals to join us as we experience unprecedented growth and potential.
Heartland Payment Systems, Jeffersonville, IN, is looking for qualified candidates to work as a full time Campus Security Officer.
This role is an essential part of the Heartland Payment Systems , Jeffersonville campus, helping provide a safe and secure environment for all employees and guests.
Campus Security Officer will be responsible for guarding Heartlands' employees, guests and property against personal assaults, fire, theft, vandalism, and illegal entry of persons by performing assigned duties outlined below.
This is a 2nd shift position with the hours of 2:
00pm - 10:
30pm.
Responsibilities:
Conduct proactive patrol of all campus property on foot.
Enforce parking regulations, and performing appropriate actions as required by violations, according to campus policy.
Completing incident reports in accordance with campus policy and procedures.
Respond to calls from employees and guests for assistance.
Ensure the campus facilities are locked and unlocked in accordance with standard operation procedures.
Escort employees, and guests as requested to and from buildings.
Investigation of unusual or suspicious activity on campus grounds.
Warns violators of rule infractions, such as loitering, smoking or carrying forbidden articles, and apprehends, expels persons engaging in suspicious or criminal acts and notifies authorities as required.
Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual circumstances.
Keep abreast of weather situations.
During winter months, keep walking areas cleared and salted, and making sure all necessary equipment is stocked for snow/ice removal.
Ability to operate all firefighting equipment, short wave radios, and is certified to administer First Aid, CPR and Defibrillator machines as necessary.
Qualifications:
2-3 years in security, military and/or law enforcementPossess positive interpersonal communication skills.
Attitude must be proactive, customer service oriented with a systems thinking approach.
Creativity and positive learning skills are important.
Possess an understanding to the customer service/community policing law enforcement model as it relates to an campus setting.
Ability to respond professionally to inquiries, concerns and complaints from various constituencies of the campus.
Ability to provide positive leadership.
Accept and support Heartland Payment Systems guiding policies and procedures.
Able to pass mandatory drug screening and background check done by Heartland Payment Systems.
Must be able to stand and walk for long periods of shift.
Possess effective report writing skills using computer software program.
Computer literate in Windows Office environment.
Clear and persuasive in all situations, and is able to ask appropriate questions for information gathering.
Exhibits sound and accurate judgment; willingness to make decisions accordingly.
Ability to work across all shifts; all hours & holidays if needed.
Able and willing to become CPR & First Aid Certified to assist in any emergency situation on campus.
Core Competencies:
Identifies and resolves problems in a timely manner.
Able to gather and analyze information skillfully and develop alternative solutions.
Works well in problem solving situations.
Able to maintain professionalism in all situations even those dealing with emotional topics.
Strives to continuously build knowledge and skill.
Responds quickly and appropriately to client assistance requests.
Maintains confidentiality in all situations.
Good problem/conflict solving skills.
Clear and persuasive in all situations, and is able to ask appropriate questions for information gathering.
Exhibits sound and accurate judgment; willingness to make decisions accordingly.
Able to communicate accurately both verbally and written on all situations.
Dependable EducationHigh school diploma or GED2-3 years in security, military and/or law enforcementFamiliar with standard concepts, practices, and procedures within security field.
Preferred Qualities:
Meticulously detail orientedCautious Consistent Tenacious Sense of craftsmanshipAbility to manage a projectMotivated self-starterDependableCertified in Adult CPR, First Aid and Defibrillator (training provided) Heartland Qualities:
Uncompromising honestyApproachable and willing to offer helpful solutionsAbility to search relentlessly for better solutionsMust handle constructive feedback well HPS offers a competitive salary and comprehensive benefits package to qualifying employees.
EOE M/F/D/V

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